AI-Powered Request Management
Maintenance requests arrive via email, text, phone calls, and verbal conversations—making tracking impossible. Requests get lost, residents follow up multiple times, and nothing gets prioritized properly. Board members spend hours trying to coordinate vendors and track what's been done. Without a centralized system, the same issues keep recurring.
SMPLR HOA centralizes all requests in one system with automatic vendor assignment, status tracking, and AI-powered summarization. Milo, our AI assistant, can even resolve common requests instantly, reducing your workload by 50%+.
All requests flow into one system, whether submitted online, via text, or through email. No more scattered communications.
Requests are automatically categorized and assigned to the appropriate vendor based on issue type. Plumbing goes to plumbers, electrical to electricians.
Milo, our AI assistant, handles common questions and requests instantly. Password resets, amenity bookings, and FAQ responses happen without human intervention.
Residents can check request status anytime. Automatic updates keep everyone informed as work progresses from submitted to completed.
3x
Faster resolution
75%
Fewer follow-ups
50%+
Resolved by AI
"We used to lose track of maintenance requests constantly. Now everything is in one place, vendors are assigned automatically, and Milo handles half our resident questions. Our response time went from days to hours, and resident complaints about communication dropped to near zero."
David K.
Property Manager