Your HOA manages sensitive financial and personal information. That's why we keep all documentation, support resources, and help materials inside your secure portal—not on a public website where anyone can access them.
All documentation and support communications are encrypted in transit and at rest.
Documentation access is controlled by your role, ensuring you see only what you need.
Hosted on enterprise-grade infrastructure with 99.99% uptime and constant monitoring.
All support resources require secure login, protecting sensitive operational information.
In-Portal Support
No need to navigate external websites or share credentials elsewhere. All support resources are built directly into your SMPLR HOA dashboard.
Access comprehensive guides, tutorials, and FAQs directly within your secure portal. All documentation is protected and available only to authenticated users.
Get direct access to our support team through the portal. Submit tickets, track responses, and communicate securely without ever leaving your dashboard.
Search our extensive knowledge base for instant answers. Step-by-step guides, video tutorials, and best practices—all within your secure environment.
Connect with our support specialists in real-time through the in-app chat. Get immediate assistance while your data stays protected.
Getting help is simple—just log in to your portal
Access your SMPLR HOA dashboard using your secure credentials.
Click the Help icon or navigate to the Support section in your dashboard.
Search documentation, submit tickets, or start a live chat—all in one place.
Inside Your Portal
Once you log in, you'll have instant access to everything you need to get the most out of SMPLR HOA—all protected by the same enterprise-grade security that safeguards your community data.
Protected access only
For general inquiries or if you don't have a portal account yet, you can always reach our team.
hello@madesmplr.com
1 866 650 1665