HOA glossaryAssessments & accounting
What is a collection policy?
The board-adopted procedure setting out how unpaid assessments are pursued, at what intervals, and with what charges.
A collection policy converts discretion into process: when a reminder goes out, when the account is referred, what late charge or interest applies, when a lien is filed, and what a payment plan looks like. Adopting it by resolution and publishing it to owners is the point — an unpublished policy provides no notice and little protection.
Several states regulate the content directly, requiring a written policy, prescribing notice before referral, or requiring that payment plans be offered. The act named on your state's page governs; the policy has to sit inside it.
Charges added to a delinquent balance need authority in the documents or statute. Interest, late fees and cost recovery are commonly permitted, but the amount and the compounding are not for a board to invent.
Why it matters to a board
One written policy, applied without exception, is the strongest answer to any allegation that a particular owner was singled out.
Where the answer lives
Your recorded declaration and bylaws first, then the act that governs associations in your state. Whichever is stricter is the one that binds you.
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